Reply To: sync problem

[Repair Drone]

Yes, iCloud should transfer your save across, and the save files should be visible under Settings > iCloud > Storage > Manage Storage > Sentinel 4. Double check that you’ve got iCloud saving enabled both in game and on your device, and if everything looks OK try rebooting your new iPad (if you haven’t already).

 

We’ve also seen at least one case of this problem fixed by uninstalling and reinstalling the game. If that doesn’t help, let us know what OS version both your devices are running and, if any of them are on iOS 8, whether you’ve upgraded your iCloud to iCloud Drive.