iCloud sync problem

[Paul]

Hi, yes they should be the same. The only difference could be the Global Nexus rewards which may have been picked up on one device. Also, iCloud data is only synced on the title screen, so to download new data you will have to back out to that screen on the target device.

There is a new update coming which will make this clearer, and also improve the iCloud sync for 64-bit devices.

The currencies are stored ‘per device’ so it will not overwrite your currency by using iCloud.

Let us know how you get on.

[paulcan]

Hi, thanks for getting back to me.  I’ve updated to version 1.2.1 on both my iPad and my iPhone.  I opened the game on my iPad; 206 fragments and 2,691 credits.  I then opened the game on my iPhone and 5 Nexus updates registered and I now have 225 fragments and 3,107 credits.  So now there is more on my iPhone than my iPad.

So something is still not right…

This is in no way impacting the fun I’m having with the game, but obviously something is not working as intended.

[paulcan]

Sorry to be the bearer of bad tidings, but I just noticed that my game hasn’t synced properly either.  I’ve completed all missions on hard mode on my iPad but my iPhone only registers that I’ve completed half of them on hard mode.  Some weapons upgrades are not registering on my iPhone either and my commander (Artemis and Hyperion) xp has not synced across either…

[Paul]

Hi,

It sounds like you’ve just received some Global Nexus rewards, which is why you now have more than expected. If you sync back the other way it should be consistent as long as no more global nexus rewards are issued. It’s also worht noting that global nexus is only updated from our server occasionally, or after every game. So to be absolutely sure, you should play a quick game on both devices to ensure global nexus is up to date

The Nexus rewards are confusing with regards to syncing, as they are issued and seen on multiple devices but can only be counted once.

I hope things settle after you sync back the other way. If not please do let me know.

You should play a level on your main device (which sounds like your phone) and then do a fresh startup (close from the multitasking menu) of your secondary device. This should sync the data properly.

[xhansel]

I’m having the same problem as OP.  I play mostly on my phone, but when I try to play on my iPad the data is *just* a bit behind.  Like I’m always one turret or weapon behind on the iPad, though the levels seem to sync properly.  But it’s happened often enough that I just don’t play on the iPad, which is a shame because the bigger screen would be great when I’m at home!

[Repair Drone]

xhansel: Just to clarify, if you play a level that unlocks a weapon on your iPhone, will the level be marked as cleared on your iPad (allowing access to the next level)? And will the weapon be locked or unlocked?

[xhansel]

That’s correct.  The Emergency Repair Stronghold tool for instance (I think that’s the most recent issue I had):  I unlocked it, then that night went to play it on the iPad, and it was still showing as locked.  The levels however were up to date.

This is not consistent, I just checked and weapons I unlocked in the last day or two on the iPhone do show on the iPad.  I will keep an eye out to capture another instance of it and let you know some specifics.

[Repair Drone]

Paul just reminded me of another potential solution – when a weapon is unlocked via the Cloud save rather than gameplay on that device, it isn’t automatically slotted in the Armoury. So if you unlock, say, the Shielder on your phone it’ll be slotted immediately, but when you next go to play on your iPad you’ll have to manually go in to your Armoury and add it to your loadout.

 

You’ll see the same thing if you ever uninstall, reinstall and restore a Cloud save – only the weapons that start unlocked will be slotted.

[Repair Drone]

Oh, and remember you’ll need to slot Stronghold and Sentinel weapons too!

[xhansel]

Yes, I did notice that, and it prompts me to enter the armory and fill in empty slots before playing.  That’s what led me to learn that some of the weapons were not available, in fact.

[Repair Drone]

This is really odd, please do let us know if it happens again.

[Author]

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